How much does it cost to fix slow WiFi?

It depends on the cause — sometimes it's a simple router setting, sometimes it needs new equipment or cabling. We'll always look at the problem first and give you a clear, upfront quote before doing any paid work.

Can you fix WiFi problems remotely, or do you need to visit?

Some issues (settings, configuration, interference diagnosis) can be looked at remotely. Coverage and cabling problems usually need a short visit to see the space. We'll tell you which applies after an initial chat.

Do you only work with businesses, or can you help at home too?

Both. We help homes and businesses throughout Derbyshire, Staffordshire, and the surrounding area — from a single household dead spot to a multi-till retail unit.

My WiFi speed test looks fine, but it still feels slow — what's going on?

This is common, and usually means the problem isn't your internet speed at all — it's how devices are connecting, how many are competing for the same signal, or interference. A speed test only tells part of the story, which is why we look at the whole setup.

Is my card payment/POS system affected by WiFi, or is that separate?

Many POS and card payment systems rely on the same network as everything else in the building. If WiFi is struggling, payments and till systems are often the first thing to suffer — this is one of the most common calls we get from local shops and hospitality businesses.

Slow WiFi? We'll Find the Cause and Fix It — For Home and Business

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fix slow wifi

low WiFi isn’t just annoying — it’s expensive. A dropped call, a card payment that won’t go through, a video meeting that freezes: each one costs time, and sometimes a sale. Whether it’s one laptop struggling upstairs at home or a whole office where the WiFi grinds to a halt every afternoon, CADS IT gets to the root of the problem instead of just telling you to restart the router.

We’ve been fixing networks for homes and businesses across Derbyshire and Staffordshire for over 20 years, and slow or unreliable WiFi is one of the most common calls we get. Here’s how we approach it — and how to get it sorted.

The Signs Your WiFi Has a Real Problem

Not all “slow WiFi” is actually a speed problem. Before we visit or connect remotely, these are the symptoms worth telling us about, as they point to different causes:

Speed is fine in one room but drops to nothing in another (coverage problem)
WiFi disconnects and reconnects on its own, especially at busy times (interference or overloaded router)
Everything slows down when more people join a call or more devices connect (capacity problem)
Speed test results look fine, but the connection still feels sluggish in everyday use (configuration or hardware issue)
It’s always been slow in the same spots since the day it was installed (poor original setup or building layout)

What's Usually Causing It

In the Home

An outdated router supplied by your broadband provider, often underpowered for a modern household
Walls, floors, and appliances blocking the signal between rooms
Neighbouring WiFi networks fighting for the same channel, especially in flats and terraces
Too many devices — smart TVs, doorbells, consoles, phones — competing for one router
The router tucked away in a cupboard or behind the TV, far from where you actually need signal

In the Office, Shop, or Warehouse

Domestic-grade routers trying to cover commercial floor space they were never designed for
Metal shelving, stock, or machinery blocking signal on the shop floor
Card machines, POS terminals, and stock-taking devices competing with staff and guest WiFi on the same network
No separation between guest WiFi and the network your tills or servers rely on — a security risk as well as a performance one
Growth: more staff, more devices, more locations added to a network that was only ever sized for the original headcount

How we fix it?

We don’t guess — we diagnose. Depending on what you need, that can include:

A WiFi site survey — we map signal strength and interference across your home or premises to find exactly where coverage fails
Right-sized equipment — swapping underpowered routers for business-grade access points or a mesh system sized correctly for your space
Network cabling — where WiFi alone can’t reliably cover a building, we run proper cabling to get a wired connection to the access points that need it
Network segmentation — separating guest WiFi from the network your tills, servers, and card payments run on, for both speed and security
Ongoing monitoring and support — so if something does go wrong, we often catch it before you do

Network Solutions

Our Services

If you need a better internet connection, wireless links, or a faster more reliable and more secure network, then CADS can help you.

Troubleshooting

Troubleshooting to find the cause of slow speeds on your wired or wireless network.

Installations

Cat 6 Networking, Data, Voice Cabling, and installations.

Wireless Access Points and Boosters

Improve the range and strength of your network.

Support

Network repairs & Server Support for businesses.